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    FAQ

    We have collected the most common customers' questions concerning our service.

    General questions

    Here you will find the answers to the questions that concern the work of our company, the services we provide and the guarantees we give.

    • What is Dogwriting?

      Dogwriting is an academic platform where students can choose from hundreds of professional writers to assist them with their writing assignments.

    • What makes customers trust our services: 1) Unparalleled professionalism: We boast a core of experienced writers who have passed a 4-stage recruitment process to ensure a high level of expertise and credibility. 2) Original, high-quality work: We guarantee that the completed projects are original and of the highest quality. Articles come with zero grammatical errors and fully address the subject matter. 3) Client confidentiality: We also offer complete confidentiality to our clients. We guarantee that no third parties will be able to access our customers’ private information. Moreover, we only demand an email for verification. 4) Large pool of writers: We have hundreds of experts who specialize in various disciplines, so you’ll be able to easily choose one that fits your needs. Visit their profiles, read real reviews and make your decision. 5) Mature customer Service System: 24 hours / 7days online, designed to secure personal information on both sides, avoid delays caused by disagreements, and ensure the efficient execution of tasks.

    • Totally. We simply provide our customers with writing examples and research aid to help them perfect their essay writing skills. Furthermore, plagiarism is never tolerated in Dogwriting.

    • Dogwriting is a fast and dependable alternative for customers to get their academic work done by experts. Simply create an account at our website with your email address: once you have done it, placing your order is simple. The next step is to fill out the order form and describe your project. Placed orders are listed on a job board where interested writers can review the project’s requirements and bid if they feel qualified. You may receive bids from two or more writers for your project. Before hiring a writer to work on your assignment, research the writer’s profile details such as star ratings, customer reviews, and subjects they have worked on. After selecting the most qualified writer to work on your paper, you can sit back and wait for your order to be completed. Once it is done, you will review the paperwork and release payments only if you are satisfied with your order.

    • All of our paperwork is original and written from scratch. We follow the personal instructions you provide, so the completed assignments are unique. You can send additional comments from your teacher, lecture notes, or personal suggestions, and writers will consider them all.

    • Our writers never replicate the content from the Internet as it can be deemed plagiarism. All experts at Dogwriting have a thorough understanding of academic writing basics. We have professionals from every field of study, so you can select a writer who is experienced in your specific topic. Our plagiarism checker provides a double-check guarantee, searching for matches in both web text and our database of completed orders. Aside from that, we enforce stringent guidelines for all of our writers to ensure that you only receive unique and high-quality papers.

    Order & Delivery

    Find the information concerning order placing, selecting a writer, work of the system, and delivery.

    • When will my paper be ready?

      Writers strive to complete papers by the deadline. Please note that in the case of longer papers, writers will need extra time to create, research, and follow all directions exactly. To ensure that you receive your paper on time and of acceptable quality, please contact us in advance.

    • It begins when the user submits their assignment order form, which is visible to our whole database of professional writers. After reading your order requirements and assessing whether they are qualified to do your assignment, writers submit requests to write your paper, or “bids.” In their bid, they include the stipulations of their work, namely the price they charge. You are free to check out each potential writer’s background on their profile page. Contact them directly through our chat before hiring, ask questions and get answers in real time to help you determine which writer suits you most.

    • With the ‘Best Writer’ option, our platform selects for the user the writer who best fulfils all the requirements and instructions. It differs from the bidding option in that we automatically assign writers to users who choose “Best Writer” service without an opportunity to compare writers’ qualifications. As a result, users are automatically assigned to the top-ranked writers. In contrast, in a bidding process, potential writers compete for the opportunity to complete the user assignment, and the user selects the available writer they consider best for the job.

    • We also offer an “early draft” option - an additional service in which an early version of your work can be assessed even sooner; it's a good option if you need to hand in a draft before the actual deadline.

    • You will be notified via email once your paper is done. After this, you will need to log in and check the paper in the "List of uploaded files by writer" section of the order page.

    • Our writers always try to provide you with the final paper ASAP, usually earlier than the actual deadline. If for some reason you’ve faced such an issue, you can always request a refund.

    • If you discover that the paper does not fit the initial instructions or that there is an error, you should request a revision and clarify your concerns right away. You may make as many revisions as you need, as they are free. Please note that you have the option to request revisions before confirmation. In addition, once the order has been completed, you can download the file and make any necessary modifications.

    Writers Information

    Get to know more about our employees who are responsible for the quality of your papers.

    • Who will write my paper?

      We have a team of experienced writers and editors to handle orders, all of whom have passed a complex 4-stage recruitment process. All applicants must complete written tests that are assessed and approved by our Quality Assurance team. Once a writer has passed all the tests, we verify their personal information and qualifications. The Quality Assurance team will monitor the writer for a certain period of time and will ultimately decide if they are worth working with. All Dogwriting writers are required to complete the following qualifications in order to be considered: - Provide necessary and accurate personal information. - Tell us about their professional skills and writing experience. - Complete and pass a 30-minute test. - Provide a sample essay that demonstrates solid knowledge of style, structure, and proper English. - Provide documentation: Submit a copy of your diploma or proof of higher education and a copy of your ID.

    • You can, and should! Additional documents can assist the writer in following the instructions precisely and utilizing the lectures, information, and materials required. You can message the writer if additional documentation is provided. Collaboration is the key to success.

    • Yes, just choose the “Best Writer” option when placing your order. For a small extra fee, our platform will select the writer best suited to meet your exact requirements and instructions.

    Quality & Satisfaction

    This section comprises answers to the questions concerning quality guarantees and what to do if you are not satisfied with the delivered paper.

    • Is the quality guaranteed?

      Our writers are very conscious of their reputation and therefore are motivated to provide you with the best quality papers. They will only be paid once you are satisfied with the quality. All writers are tested for strict qualifications and requirements, so you can be sure that you will receive high-quality papers. Note: The more instructions and details you provide, the higher the quality of the paper provided by the writer.

    • We can guarantee that the writers will follow the instructions provided and the work will be of high quality. You need to understand that grades are a subjective concept and the final score, however, is not within our control.

    • If for any reason you are not satisfied with the quality of the completed paper, you have the following options: 1) Ask your writer to make revisions 2) Request another writer for free 3) Ask support for a refund We want to ensure 100% customer satisfaction and will do whatever it takes to make it right.

    • We write custom papers only. And we will do everything according to your guidelines. We never sell pre-written works or copy/paste content. We have our own FREE plagiarism checker. Aside from that, we implement strict rules with all our writers to ensure that you will only receive unique and high-quality papers. Our plagiarism checker verifies that no portion of your text has been lifted from other sources online as well as from other completed assignments in our database.

    Pricing & Payment

    If any questions about payment and pricing occur, you can find the answers to the frequently asked questions here.

    • How is my essay price determined?

      Since every essay has different requirements, the bidding process remains between the customer and the writer. We keep our role to a minimum in this process, only making sure our writers are paid fairly and our customers are offered reasonable and affordable prices. That being said, the price of each project depends on multiple factors: 1) What kind of work do you need to be done? Whether you need an essay written or you just need editing on an existing essay, the price will be determined according to the intensity of the workload. 2) What is your deadline? Weeks, days or just 3 hours? You can expect a higher cost for shorter deadlines. 3) How many pages does your essay need to be? There is also a price per page that you and your writer can agree to. So, no matter the task, Dogwriting can do it for you. While our fees may be higher than other writing services, you are guaranteed to receive 100% original work and a personalized experience throughout. Any writing service that charges below $10 an essay is most likely bad news because that writer will only receive around $7 out of that initial $10, and who would possibly provide quality writing for that much? Because of such a low price, it will probably be written by an unqualified amateur who will fail to deliver good work. Furthermore, your essay may be resold to essay banks in order to get that company extra money. Such low price offerings could also be a sign of a scam, giving you plagiarized work, which is a severe violation of academic regulations. The prices Dogwriting customers pay allow us to use highly qualified writers that will deliver any task and only provide 100% original work while staying low enough to be affordable.

    • You may pay with Visa/Mastercard/AmEx/Discover: just choose the most convenient option for you.

    • You cannot pay in parts as you have to make up the balance with an amount equal to the price of the paper. However, the writers will not receive the payment until you are completely satisfied with their work. The funds are released to the writer after you have received the final paper, read it and approved its quality.

    • No, sorry. Our service is paid because we provide custom high-quality papers. We provide a pre-paid service and believe that any writer should be paid for his work. According to our Terms of Use: “Placing an order on the site for any job/project is free. However, you must fund the project after you accept the bid of a Writer. You can also add money to your store balance at any time to use this money for new orders. You shall release the agreed fee on completion and delivery of the work by the Writer and once it is accepted by You”.

    • Users create an account on our platform and deposit funds to be used on assignments. These funds stay firmly in place in your account until a writer successfully completes your order. In case the paper you received does not meet your expectations, you can ask for a free revision and you won’t be charged until you are satisfied with your order.

    • According to Our Terms of Use: “We assess refund requests on a case-by-case basis as there are usually unique reasons why a refund request is made. Please note, we may require documented proof that the quality of your order is low (e.g., scanned copy of your instructor’s feedback, plagiarism report, etc.). Should you feel it necessary to make a refund request, we will immediately send your order to “Under investigation” and forward it to Our Quality Assurance Department (QA). After comparing their findings with the reasons for dissatisfaction, the necessary corrective actions will be taken. In case we reimburse the money because of mistakes or some irrelevance to the initial instructions, our QA Department, at its sole discretion, evaluates the quality of the paper and refunds an amount comparable to the percentage of incorrect content in the paper and mistakes present in it.”

    • We value each customer and care about safety. According to our Privacy Policy, we’ll take all precautions to protect personal information. We do not have direct access to your credit card number and will not be able to use it or share it with third parties. Our company uses encrypted connections with security protocols (SSL) to protect your credit card data. All the information you provide is used solely for billing purposes, receiving and control of payment.

    Account Security

    Learn more about account security, so you can manage your account and information without any worries.

    • Does anybody see customer personal info?

      Your personal information is always kept confidential and can be deleted at your request. Your personal information will not be disclosed under any circumstances. Your contributors will not have any information about your name, location, or even your email address. We have been in the market for over three years and have clear and trustworthy policies in place. Please note that we are not responsible for information you provide directly to your writers via attachments in instructions or chat content.

    • We always maintain the anonymity of our customers so that no one can possibly know. Each of our customers has a unique ID so no personal names can be used to ensure confidentiality.

    • No, only you and the writer can see the details of your order.

    • Don't worry, you can delete the profile or the entire account at any time. If you choose to delete your account, you will no longer be able to access or recover it. All deleted accounts will cease to exist after deletion and the support team will not be able to retrieve them. If you wish to use our services again, you must create a new account. Please contact our Support Team if you wish to delete your account.

    • Don't worry, all you have to do is press the ‘Forgot Password’ button. A new password will be sent to your e-mail address, which you can use to log into your account.

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